Returns & Exchanges
If you are not satisfied with your order, we will gladly accept unused, unwashed, unworn or undamaged merchandise, with tags attached, for a full refund or exchange within 15 days from the shipping date. All items must be returned in original condition. Shipping and handling charges are non-refundable. All Sale items are final sale. No refunds can be made on these items.
Please contact us at firstname.lastname@example.org prior to returning merchandise to obtain your Return Authorization Number. This will be emailed to you within 1 day.
Returns are shipped to:
450 N Rossmore Ave, #306, LA CA 90004
DAMAGED PRODUCTS & SHIPPING ERRORS
In the event that we processed your order incorrectly or you received a damaged or defective item, we will gladly replace or take back the merchandise for a full refund at our expense. Please contact Customer Service via email at email@example.com prior to returning any incorrect, damaged or defective items.
RETURNS PROCESSING TIME
Your refund will be processed within 5-10 business days from when your return is received. You will receive an email when your refund has been processed. Please allow an additional 3-5 business days to receive your credit. In some cases it can take up to one full billing cycle for the credit to be reflected based on your credit card company’s policies.
At this point we do not accept International Returns.