FREQUENTLY ASKED QUESTIONS

 

What is sales tax and how is this calculated?

Applicable sales tax is calculated where the merchandise is being shipped to California. International orders are excused from US sales tax, but recipient is responsible for all duties and taxes assessed by their country’s customs.

What are shipping costs and methods?

All orders over $150 qualify for FREE standard shipping within the contiguous United States. For rush orders we offer 2-Day expedited and overnight delivery. To learn more about shipping rates and options click here.

Will I get an order confirmation number?

Once your order is placed, you will receive an order confirmation email from us with your order number. You will receive a shipping confirmation email when your order ships with a tracking number in order to track your package.

Does Rhode Resort ship to my country?

We offer international shipping on all orders for a flat rate of $35. To learn more about international shipping click here.

Will I have to pay international taxes & duties?

Shipments made outside the US will be subject to import duties and taxes, which are levied once your package reaches the country of destination and are the responsibility of the recipient. The carrier will collect these charges at time of delivery. The recipient will be responsible for all freight charges for any package NOT accepted or returned to Rhode Resort.

What is Rhode Resort’s Return Policy?

Merchandise must be returned within 15 calendar days of the ship date. Any item returned must be in its original condition (unwashed and unworn) with the original price tags intact. Sale items are not eligible for returns. Click here to view our return/exchange policy.

Where can I find sizing information?

You can view our complete size guide by clicking here.